The standard for Information Security Management System (ISMS) ISO 27001 is a systematic approach, managing sensitive information so that it remains secure, credible and trustworthy. The certification is an outcome of the processes and procedures that has to be in place to safeguard the security of data, and also of mechanism in place to handle issues relating to business continuity and disaster recovery. ISO 27001 provides a framework for resolving security issues and enhances security awareness within an organization. It assists in the development of best practices and provides security of organizations information. It also ensures that relevant laws and regulations are being met and also that a commitment to Information Security exists at all levels throughout the organization.
Towards implementing the Information Security Policy, Inteq BPO has established an Information Security Management System (ISMS). The organization has setup an Information Security group comprising of the Executive Director, the Chief Information Security Officer (CISO), HIPAA Compliance Officer, the ISMS coordinator, the functional IS coordinators and facilitators to establish, Implement, monitor and review the Information Security Management System. The ISMS is based on documented procedures, guidelines and reports. The system is also reviewed through biannual internal audits, Management Review and an annual third party audit. The effectiveness of the system is continually enhanced through actions arising out of the various reviews.
The Information Security Management System implemented by Inteq BPO Services Private Limited has been certified as compliant with the requirements of ISO 27001:2013 by DEKRA.