Email: | Phone: +91-40-23552931 / 32 / 33

Revenue Cycle Management

Inteq BPO has a stronghold on most aspects related to revenue cycle management (RCM). RCM encompasses everything from determining patient insurance eligibility and collecting co-pays to properly coding claims.

Areas addressed as part of “Front end” revenue cycle management are

  • Eligibility Verification,
  • Co-pay identification and collection,
  • Contract determination with insurance,
  • Correspondence Management, and
  • Credentialing assistance.

Areas addressed during “Middle” revenue cycle management are

  • Charge description master,
  • Charge entry,
  • Clinical documentation,
  • DRG Assurance,
  • Medical coding,
  • Converting hard copy bills to electronic format,
  • EDI based processing, and
  • Clearing house edits.

The emphasis during “Back End” revenue cycle management is on

  • Claims processing,
  • A/R Calling,
  • Accounts collection,
  • Denial resolution,
  • Payment posting,
  • Appeals, and
  • Timely filing checks.